Welcome to StumpIQ. These Terms of Service ("Terms") govern your access to and use of our AI-powered tree service operations platform. By accessing or using StumpIQ, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using StumpIQ, you confirm that you are at least 18 years old and agree to comply with these Terms. If you are using StumpIQ on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Description of Service

StumpIQ provides an AI-powered operations platform for tree service companies, including photo-based quoting, crew dispatch and GPS tracking, safety dashboard management, storm demand prediction, tree inventory management, and business intelligence tools. Features may vary by subscription tier.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information as needed. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

Use StumpIQ for any unlawful purpose or in violation of any applicable laws or regulations.
Attempt to gain unauthorized access to our systems or other users' accounts.
Upload malicious code, viruses, or any harmful content.
Reverse engineer, decompile, or disassemble any part of the platform.
Use the platform to harass, abuse, or harm others.
Resell or redistribute access to StumpIQ without our written consent.

5. Intellectual Property

StumpIQ and its original content, features, and functionality are owned by StumpIQ and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of the data you input into the platform. By using our services, you grant us a limited license to process your data as necessary to provide our services.

6. Payment and Billing

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change our pricing with 30 days' advance notice.

7. Limitation of Liability

To the maximum extent permitted by law, StumpIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you paid for the service in the twelve months preceding the claim. AI-generated estimates, predictions, and recommendations are provided as decision-support tools and should not replace professional judgment.

8. Termination

We may suspend or terminate your access to StumpIQ at any time for violation of these Terms, with or without notice. You may cancel your account at any time through your account settings. Upon termination, your right to use the platform ceases immediately, and we may delete your data after a reasonable retention period.

9. Disclaimer of Warranties

StumpIQ is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.

11. Contact Information

If you have questions about these Terms, please contact us at info@stumpiq.com.